What do I do if a teacher forgets their password?

The fastest method for you as an Accelerus Light administrator is to resend an invitation email to the teacher concerned:

  • Go to Manage Data > Teachers.
  • Find and highlight the row of the teacher.
  • Click the Invite icon.
  • Click OK at the confirmation message.
  • The teacher will receive an email which will allow them to reset their password. It is important that they note whether their login is in uppercase or lowercase as the username and password are case sensitive.