Accelerus - Assessment and reporting software for schools

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Home \ Support \ Accelerus Light Administrators \ Troubleshooting & FAQ \ Support \ Accelerus Light Administrators \ Troubleshooting \ My file upload/import is taking too long - the blue progress bar stops halfway.

My file upload/import is taking too long - the blue progress bar stops halfway.

Most schools experiencing this issue are using an incompatible or unsupported version of Internet Explorer.  Please open a supported browser and log in to live.accelerus.com.au to retry the upload/import.

See this related article for a list of supported browsers.

If you are using Internet Explorer and you’d like to check which version you are using, click on the cog in the top right corner and go to About Internet Explorer.

 

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  • Suite 18, 79 Mahoneys Road 
    Forest Hill  VIC  3131
    Australia
  • Accelerus Support
    61 (3) 8877 7654
    Accelerus Light Support
    61 (3) 8877 7676
    General
    61 (3) 8877 7600