Accelerus - Assessment and reporting software for schools

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  • Accelerus: 61 (3) 8877 7654
  • Accelerus Light: 61 (3) 8877 7676
Home \ Support \ Accelerus Light Administrators \ Troubleshooting & FAQ \ Support \ Accelerus Light Administrators \ Troubleshooting \ Why is the dotted line between the prior and current dot missing when I print out a report?

Why is the dotted line between the prior and current dot missing when I print out a report?

This may be due to the quality of the built-in printing functionality of your web browser.

Rather than opening the file in the web browser do the following:

  1. Download and save the file/s
    • After you have processed the report, click the Download hyperlink
    • If you have an option to Open or Save select Save. If no option is given simply close off the web browser
  2. Open the saved file/s in a software program such as Adobe Reader, or equivalent
    • Go to where you saved the file.  If you are not sure where the file was saved, check the Downloads folder of the computer you’re using
    • Double click the pdf file and it should open in Adobe Reader or some equivalent program.
  3. Print the reports
    • Using the printing steps of the program you have opened the file with, send the files to the printer.

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Contact Details

  • Suite 18, 79 Mahoneys Road 
    Forest Hill  VIC  3131
    Australia
  • Accelerus Support
    61 (3) 8877 7654
    Accelerus Light Support
    61 (3) 8877 7676
    General
    61 (3) 8877 7600